Olivia Johnson

AUTHOR

Olivia Johnson is a product management and digital learning professional with over a decade of experience in customer experience strategy, Agile product development, and instructional design. Backed by a Ph.D. in Applied Mathematics, she leverages analytical thinking and data-driven decision-making to develop scalable digital products and engaging learning experiences.

She has worked across Fortune 500 organizations and digital education platforms, helping teams build products for customers, optimize learning experiences, and deliver scalable digital solutions. Her expertise spans product strategy, Learning Management Systems (LMS), user experience, stakeholder collaboration, and data-driven decision-making.

Certifications

• Certified Scrum Product Owner (CSPO)
• Professional Scrum Product Owner I (PSPO I)
• PMI Agile Certified Practitioner (PMI-ACP)
• Google UX Design Professional Certificate
• Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization – Coursera
• Neural Networks and Deep Learning – Coursera

Affiliations

• Product Development & Management Association (PDMA)
• Association for Talent Development (ATD)
• Scrum Alliance Community
• Learning Guild

Professional Accomplishments

• Product Management professional with extensive experience leading customer-centric digital products, Agile development initiatives, sprint planning, and cross-functional collaboration within a Fortune 500 insurance organization.
• Specialized in product strategy, customer experience optimization, CRM solutions, backlog prioritization, stakeholder communication, and data-driven decision-making to improve digital products and business outcomes.
• Designed and developed interactive e-learning solutions, SCORM-compliant courses, and Moodle-based training programs for legal, corporate, and professional education platforms.
• Collaborated with attorneys, instructional designers, developers, and business stakeholders to translate complex requirements into engaging digital learning experiences and scalable online training solutions.
• Managed Learning Management Systems (LMS), optimized digital learning workflows, resolved technical challenges, and improved platform usability for learners and administrators.
• Applied product management, instructional design, and customer experience principles to deliver scalable digital learning solutions that improved user engagement, streamlined workflows, and supported business objectives. 

Affiliations

• Society for Industrial and Applied Mathematics (SIAM)
• Association for Women in Mathematics (AWM)
• Mathematical Biology Group

About BuyOnlineClass

BuyOnlineClass is a trusted online class help platform that connects students with experienced academic professionals across various disciplines. Our professionals help students manage demanding coursework, online classes, assignments, quizzes, and examinations while maintaining high academic standards. We are committed to delivering reliable academic support that helps students balance their education with work and personal responsibilities.

Learn more about us and our commitment to delivering reliable academic support for students worldwide.

Articles By – Olivia Johnson